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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,928 reviews
  • Rated 5 out of 5 stars

    sound bar instlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and connected it my tv and demonstrated it's use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad setup the Sound System quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in shoe booties and face shields setup a sound bar, wireless sub and wireless rear speakers with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Halle bing set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered my products and got them all connected and working but it took 3 trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks are so good. This guy was anyway. Last one messed up the setup, but this guy (hopefully) did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and made short order of installing my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected tv to all devices and explained how to use remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv neatly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected all devises and answered all questions were polite and cleaned up nice gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROMPT, PROFESSIONAL, KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time, fully prepared. He was polite and professional. He knew what he was doing and did it efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was fast and professional. I recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to it. Plug and play. Knows exactly the same bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned non-operant device; install of upgrade is functioning. Thnx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected sound bar and set the remotes effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient install, techs were great and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew his business. Fixed problems in less and five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV and components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very efficient and made sure we understood all of the components of the entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has mounted and installed several TV's in our homes. They do a super job. Cant't say enough about their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and the connect was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people did a fine job and solved a continuing problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have needed the geek squad they were very helpful and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad connected sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed quickly & working fine. Tech recommended new soundbar

    I would recommend this to a friend