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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 7,897 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of work setting up a 7 speaker zone 1 setup as well as 2 speakers in zone 2. Running MCACC Pro takes knowledge, and these techs knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help And Friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer Service. The Geek Squad Representative Was Very Helpful And Rescorceful In Solving My Issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time and did a great. We were happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of audio and television equipment. I would recommend the Geek Squad to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv neatly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected all devises and answered all questions were polite and cleaned up nice gentlemen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I still am having the same issue with my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new speaker still pops really loud. I’m going to have to call for another appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Helped us set up our tv on the wall and got everything working and set up. Amazing people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended this product upon install and we bought it thru them. Friendly setup team. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and quickly resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim got my soundbar working after Xfinity changed the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service person at the Geek desk helped me.Person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person delivered and set up up my 65 inch television and instructed me on how operate the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed perfectly. All of my questions were patiently answered and everything was explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Didn't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea of how to put the different audio components together. The Geek Squad guy came in took care of the whole thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad setup the Sound System quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in shoe booties and face shields setup a sound bar, wireless sub and wireless rear speakers with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well. Things are o.k. now, and hopefully they stay that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tutorial is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have knowledgeable staff at my house answering every question and courteous throughout every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mechanic said he was going to issue me a refund because he did not have to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley Brune did a great job installing my sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 75" Samsung TV. Integrated my Sonos Sound bar and subwoofer seamlessly. Will use GS again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed receiver and set up speakers was very efficient and helpful in explaining g what he did

    I would recommend this to a friend
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