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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 7,928 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for sound bar that I recently purchased. Ok item. No issues to report. Worked as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional and quickly worked at getting all my technology up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my computer correctly. Iwas very please the time and effort to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech gave a very detailed run through of instructions and has made the process very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was efficient, professional, personable, and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were very knowledgeable and super quick at setting up my sound bar and syncing it to my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great job. Really Knowledgeable and will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wk and thoroughly explained all aspects Dave and Matt returned for assistance. Excellent assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I called the Geek Squad & was very happy with the results. My issues were reserched & the solution was reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, personable and skilled. Great customer service representatives for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy setup of our tv, sound bar, blue ray player. got it all set up and showed us how to use in about an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar. He was courteous and competent and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the pros!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was hooked up and registered just fine by the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Garfit is outstanding. Let him lead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very informative and has taken my calls since then. System working well. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me about the evac option which is necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and hooked TV, soundbar and cable box to one remote. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, professional, friendly. and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean these guys !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re above anyone else in the business and actually give a care when they’re working in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The setup went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reorganized all my PC connections and got rid of unnecessary software. My PC runs much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connect my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad connect exceeded my expectations. Am very happy.

    I would recommend this to a friend