Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 7,897 reviews
  • Rated 5 out of 5 stars

    Quickly set up to our already owned sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service provider quickly installed the sound to our already owned sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was efficient, professional, personable, and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe geek squad member attached my sound bar to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our audio system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up our audio (receiver, turntable, cd) system. Technicians were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed on soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with her service man and he was absolutely wonderful great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service was great in installing my new sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always... geek came, geek diagnosed, geek solved, geek cleaned up, geek left happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job setting up the audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was better having the Geek Squad set up the audio - I was very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and connected to all devices for surround sound. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional and Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional and quickly worked at getting all my technology up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound at connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with rest of system. Happy with purchase and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, personable and skilled. Great customer service representatives for Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV and components

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very efficient and made sure we understood all of the components of the entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and moved the old one to my bedroom. Installed the sound bar work great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech gave a very detailed run through of instructions and has made the process very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup included the sound bar. Received detailed explanations during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad delivered a very heavy package and placed it where i needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job but they forgot to set tv up so I could see the volume bars when I changed the volume. I figured out how to get it to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek bar sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this sound bar service done quickly and courteous

    I would recommend this to a friend
Sponsored