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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was installed quickly and tested to ensure installation. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Mario were very friendly clean, friendly, and efficient. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar works just like they said it would i am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all my needs, I have only good things to say about the service I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Guys, Tom and Ed, were friendly, efficient, and patient with us! They explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond the call of duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on a terrible winter storm day. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant and knowledgeable. They were very patient while explaining the use of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good idea to purchase this when I had an issue arise on install. Took extra time to complete but is 100% now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a outstanding job with my 7.2 setup. Denon 3400 .Gave great advice organized the wires .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear clearly now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connect all of my sound bars correctly and now I can actually hear the TV over my wife's chatter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff It took them 20 minutes to sink all my speakers to a new receiver Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv so quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agents are the best !!!! So clean work and connected all My devices so efficiently!! Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization and utilization of my esixting wires and speakers I appreciate the technician's professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad delivered a very heavy package and placed it where i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and had a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed rear speakers and set up bluetooth on old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amplification. Truly enhances the viewing experience for movies and sports events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got or surround sound working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wired our surround sound and got it all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber hooked up the sound bar to our tv and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 hour quick setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team connected my internet hub, which was needed to run my Sonos sound system.

    I would recommend this to a friend