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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 7,928 reviews
  • Rated 5 out of 5 stars

    Installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install would have been a nightmare trying to self install. Well worth the investment to have the Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv on dresser in bedroom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad set it up since I couldn’t could not lift it myself. He did a great job. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable, thorough, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was on time, answered every questions, was not in any hurry to leave. Wanted to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe geek squad member attached my sound bar to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condary was very professional and helpful. He fixed the issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman installed quickly but due to older Direct TV box, unable to Sync with TV so have another remote control to deal with. Not as happy as I thought I would be with soundbar itself. Sound goes in and out of high & low volume without touching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad people are awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and knocked all this stuff off my to do list and very quickly and did a quality job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and did a good job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and professionalism was definitely achieved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up my audio equipment exactly as I requested and got it operating perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was on time, courteous and professional. I would definitely use Geek Squad to assist me again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth professional install. Easy no hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician was prompt and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and was able to fix the problem. Had difficulty and was unable to program the cable remote to control the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad emplaced and hooked-up my soundbar in record time. Very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to offer. Just had to make sure it was working before they left. I had to try a couple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the reciever speakers hooked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up the stereo speakers also help move the AT&T equipment for the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our tv & installed everything very quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek bar sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this sound bar service done quickly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio setup was top notch. I would definitely recommend this product for anyone seeking exceptional quality.

    I would recommend this to a friend