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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sonos Sound Bar installation - excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did an excellent job connecting the Sonos Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up everything and cleaned up very well. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to install the sound bar for the television with zero issues. The sound bar works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the sound bar and helped me figure out why I was having some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad systematically connected our speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents systematically connected all of our speakers and made sure that they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out & knew exactly how to solve my problem. They explained everything & did the work quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job with installing sound bar and sub woofer with 65” Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, speedy installation and you can call them back if problems occur later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio setup of my Sony TV by the Geek Squad was very professional and knowledgeable. I’m very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Receiver in no time at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my para new elite receiver hooked up all the speakers subwoofer CABLE cd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, friendly and explained all the features of my TV and Soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad guys that came to my house were very polite very knowledgeable and I would recommend these 2 guys to any 1

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Missing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys did the job good, took the manuals and charging cords for the remotes and refuse to call/text me back to get me the missing items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed all my devices and front speakers. Fast and all cables well hidden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast, efficient and very neat. A great pair . I was totally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service installation was great the guys made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was exceptionally skilled and competent, plus he was wonderful to respond to my questions. The set up was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley Brune did a great job installing my sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time with a call before. Vincent did the job well.

    I would recommend this to a friend