Customer Ratings & Reviews

The person who installed my soundbar was very pleasant and knew what exactly what to do. I have never meet a person from Geek Squad weather it was to fix something or for an install that wasn't professional and helpful.

We needed a new TV and got one from BBuy and got a surround sound system too. We paid for delivery and set up and the guys who came did a perfect job of connecting and setting up our new equipment. They explained how it all worked and hid all the wires and cables so that all you see is the TV and the surround sound system by Samsung

Christopher and I think the other guys name was Williams (last name) were very professional and knew what they were doing, it sounded great!I would recommend Christopher Ferguson and Mr Williams to anyone needing tv’s , sound systems or anything audio installed

The agents installed the 65 inch Sony on the wall mount. I decided with my console that I needed a TV stand..So I purchased a large TV stand for the TV to be on & removed it from the wall mount.

Our Geek Squad agent was fantastic. He was knowledgable with regard to the product and did a great job with the installation. I was throughly impressed and very satisfied with his work.

This sound bar works great and sounds good for the money. Best Buy mounted it to my Tv for me. I haven't had any issues and i have 2 of these sound bars on two separate Tvs that Geek squad mounted and set up. This service they offer is great. They did both my Tvs and sound bars

Geek Squad installed my sound system with ease. I highly recommend Cal and Tony.

Geek Squad; Michael H. & Dillon set up the Samsung Sound Bar & woofer with the Samsung 65” Tv. Paired everything up and it sounds great.

The Geek Squad guys did an outstanding job in re- connecting of my home theatre system. We had disconnected everything to install new flooring. The technician arrived early and was done within an hour. He made sure everything was working fine and assisted with making sure everything was repositioned properly. You can feel good about the Geek Squad doing a fine job.

The geek squad team entered our home and immediately put on booties over their shoes so they wouldn't track in dirt! Then they went to work installing the tv and sound bar on the wall. They then showed us how to operate the remotes and stayed with us until we grasped what they were telling us. Wonderful efficient installers, but I still wish there were instruction booklets available!!!

Cayce and Oliver came our to repair my soundbar. They listened to my issues and quickly went to fixing the problem. They make a great team and are very professional and knowledgeable. They are a credit to your company and your reputation. Great employees.

The Geek Squad helped us improve our TV soundbar output

Geek Squad Diagnosed the issues with connecting a 6 Year Old Bose SoundBar to the New Optimum TV / DVR System. Geek Squad determined the Technologies were not compatible. Not the answer I wanted - but facts are Facts.

Love the ARC soundbar. I have it coupled with a Gen 2 Subwoofer. Sound is awesome. Geek Squad installed and set it up from the Sonos app.

Our Geek Squad technician (Mars) was excellent; however when I chatted with BestBuy to set up and pay for the visit, I was incorrectly advised to schedule as a Sound Bar set up. It should have been scheduled differently as it took more time than allotted. I had to schedule it again to get the entire project completed.

Soundbar was installed by mounting it on brackets on tv. Richie did a great job.

The agent came in and was able to set up my surroundsound and get it working through the remote as I ask on an efficient and timely manner

Technicians installed a sound bar and other speakers. Quick and courteous techs. Set up speakers and sound field as requested. Gave suggestions and demonstrated the sound system. Great movie theater sound in the house. Very well done.

The service I received was outstanding. Relieved to have joined the Geek Squad, Thank you for the quality service.

geek squad mounted the sony 85' tv and paired it with the 5000 sound bar. sounds great. when i turn on the units i do not get the tv , i have to search the input button till i get to hdmi 1