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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 7,896 reviews
  • Rated 5 out of 5 stars

    Great job by great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV, cd player, sound bar and subwoofer, playstation and cable. Just terrific work by knowledgeable and pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my sound bar timely and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. He was very knowledgeable .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was timely, called in advance and friendly. Work done quickly, too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install done by geek squads Good instaydone by geek squads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledgeable service with courteous, socially distanced service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed all my devices and front speakers. Fast and all cables well hidden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did great work. I would highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew exactly what to do. He did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and friendly staff. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Excellent job. They advised appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squaddid a great job and fast. Would use again in future. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovelg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Best Buy geek squad good ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great offer and great value added promotion to go along with purchase really appreciate it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound bar slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good when it works but takes 5 or more seconds to boot and then sometimes it doesn't boot up at all. I have to turn off TV and start over. And then adjust volume to get it to connect with TV. Geek squad couldn't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    anominous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent took care of our problem very quickly and was very informative and polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician was prompt and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and was able to fix the problem. Had difficulty and was unable to program the cable remote to control the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. Very knowledgeable of my product. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new receiver and re-programmed the remotes. The stayed intil we understood how to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was on time, answered every questions, was not in any hurry to leave. Wanted to make sure I understood everything.

    I would recommend this to a friend
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