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  • Collin G. Geek Maek In-Home Service

Add-On Soundbar Setup

SKU:
8912061
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 7,928 reviews

  • The Geek Squad handled all the necessary connectio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled all the necessary connections required.

    I would recommend this to a friend

  • Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with agent Maria who mounted soundbar under my tv would definitely recommend.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would have the geek squad anytime very polite jason was great

    I would recommend this to a friend

  • anominous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent took care of our problem very quickly and was very informative and polite

    This review is from Soundbar Setup

    I would recommend this to a friend

  • geat people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up everything and had it working just very nice people I would have them back anytime

    I would recommend this to a friend

  • Geek squad installation is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is well worth what you pay. They are wonderful installers and so professional

    I would recommend this to a friend

  • Geek Squad fixed all my internet, TV connection an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEoffrey fixed all my TV, Sonos and internet connection problems

    This review is from Soundbar Setup

    I would recommend this to a friend

  • service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competently done friendly tech. on time for appointment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Couldn't get new Denon AVR to work with 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the people were super nice and careful. They tried to set up a new Denon AVR 650H and connect it to my Samsung 4K UHD TV and with an Alexa Fire Cube. They connected everything and ran into a DHCP error with the Cube and then proceeded to tell me that my TV was not 4K and set the cube up to a lower resolution (1080P) and then left. I ended up returning to Best Buy the new Denon AVR since it wouldn't work as set up by Geek squad like my current old Onkyo AVR. I complained, but had to eat the cost of the installation since 'they came out and installed' even if it wasn't done properly. I wouldn't recommend Geek Squad again. They did do a good job 4 years ago when they installed the Samsung 4K UHD TV (my current TV), but I guess things change and if they have a problem, they give up and leave.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Poor installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwares was fine, installations cost though Geek Squad was outrageous!

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • STEREO CONNECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was able to figure out what the problem was in few minutes.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the guys that installed the sound bar did an absolutely awesome job

    I would recommend this to a friend

  • remote notwoarking for the tuner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was the best helped me if I need Geek squad again I will ask for him as my tech guy

    This review is from Soundbar Setup

    I would recommend this to a friend

  • QLED - Geek Squad - Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my existing Samsung Sound Bar and did an excellent job.

    I would recommend this to a friend

  • Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was professional and courteous. Neat workers, wore booties; took ample time to explain my system.

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fixed my problem and gave me recommendations. Thank you

    This review is from Soundbar Setup

    I would recommend this to a friend

  • No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were timely and knowledgeable about all the products we purchased and were able to answer all questions.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional they installed and explained the nuisances of the tv and how to get the most out of my purchase

    I would recommend this to a friend

  • Not the Geek Suuad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 technicians, not the Geek squad installed the new sound bar. They basically just took it out of the box and plugged it in. They weren't familiar with the sound bar and how it worked with the new tv they just installed. I had to use the internet to get instructions on how to set up the remote.

    I would recommend this to a friend

  • Jason Beattie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service that I received.

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 280, Showing 5,581-5,600 of 7,928 reviews
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