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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great guy, helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was knowledgeable, prompt, and friendly. He stayed longer to make sure everything was perfect with our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job on time on budget everything works good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV in a timely manner and showed us how to use everything to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one before. Makes such a difference when listening to dialogue and the background sounds are noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole is a great technician. He has a wealth of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were wonderful installing TVs sound bars, even a new router! They were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time. Was very professional through out the installation. Answered all my questions, and I asked a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the TTS and this is great as everything in covered plus you get a 20% discount on extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bars and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professional service they gave us. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do great job of setting up the Sonos to the TV and explaining the various feature using the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install bay team is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and helpful!!! These guys go above and beyond every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked Sonos system. Very friendly and on time. Gggg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    guys did good but forgot to plug the phone line in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone line did not get reconnected to dish box. Took me a while to figure it out. We use this feature for caller ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv properly and in a .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional an arrived at the alloted time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony and Donnie, my geek squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the sound bar to the new tv they had just installed and mounted. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not technologically minded. Not at all! So what a relief to have these experts set this up for me. Thankyou Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great team who handled my tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very pleased with their knowledge with their work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job installing everything I wanted hooked up to it. A bluray and a disc player in addition to TV and radio.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my TV and connected my sound bar. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was Outstanding and Professional, on time and cleaned up

    I would recommend this to a friend