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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Excellent job. They advised appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only let geek squad do your install. 3rd party guys don’t know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents will deliver and hang and set up my TV. I don't want to be responsible for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quick sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad members were great and polite. Clean looking installation in a flash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will always use when needed. Personnel were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.1 Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected soundbar to TV and blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected, excellent workmanship.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much easier to have an expert install add-ons, especially when the latest are so mind boggling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers did a great job and showed us how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovelg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Best Buy geek squad good ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and everything was explained. Setup went fantastic Was very happy and pleased with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install guys at the geek squad were great....really enjoyed working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. He did it quick and reviewed the sound system. He was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was great. Prompt and very helpful I'm not tech savvy and he was very patient answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and hooked all the components up. They did a fabulous job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional, knowledgeable squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and efficient, but didn't fdid no re-connect the printer and Sonos system. Had to call them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u know what you're doing it make it easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very courteous, knew their stuff and were very patient when teaching us the use of our new set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, competent, and patient. Helped us solve the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to program my old universal remote to work all components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my tv and sound bar and removed old tv efficiently.

    I would recommend this to a friend