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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Fire stick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job adding fire sticks. On time and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members worked well together; were patient answering questions and explaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, also called 30 minutes before arriving. Checked up the next day. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB made sure everything was hooked up properly and all components were functioning to max capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the techs and the service they provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion initially with booking, the men that came out to install the system were great and really took their time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good highly satisfying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my QLED TV and connected it to my Sonos system for use throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job !! Soundbars are a pain to get working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous job hooking everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I don't have to worry about the maintenance of my electronics brings a great comfort level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did great work. I would highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew exactly what to do. He did great work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install done by geek squads Good instaydone by geek squads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up two pieces of equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was on time and immediately finished project with tv and sound bar connected with monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad. I really like the Best Buy people. Don’t like 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed our new receiver and made sure our system worked properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up the system. I just wish we got more of a demonstration of how every thing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv and sound bar. They were helpful, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. He was very knowledgeable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knew the products well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did the job in short order, and knew the products well. They were polite, and cleaned up completely.

    I would recommend this to a friend