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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,896 reviews
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very punctual and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was professional and was very patient with answering our questions. We hope to work with him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a professional installation, use these guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job installing everything I wanted hooked up to it. A bluray and a disc player in addition to TV and radio.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square knows what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV and the installation of the Receiver went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sound bar was connected quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connnected my sound bar but had trouble setting up my universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surround system with 7 extra speakers and they made it look like childs play to assemble and program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up the system. I just wish we got more of a demonstration of how every thing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! He arrived on time, set it up and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Agents had sound up & working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to mount soundbar to wall/tv. It was working and sounded good before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my apple TV +Programed new Remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice staff. They were extremely professional and finished quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad was friendly & accommodating to our tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted & connected the Sound Bar. They showed me many things but we still are having a hard time with muffled sound. I tried different settings and try to keep it on voice to be clear. Husband can hear the sound good on a close chair at 30 setting but 8 ft farther away he needs the sound up in the 60’s. Still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure audio set up was perfect, and we knew how to use it. Agent were very helpful and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional, knowledgeable squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and efficient, but didn't fdid no re-connect the printer and Sonos system. Had to call them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I could have done this without your very efficient at home help. Delighted with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service person was very knowledgeable and efficient in his work. I highly recommend him and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked that speakers were working and showed us how to turn them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv and sound bar. They were helpful, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything perfectly. Friendly and helpful. On time and polite. Thank you!

    I would recommend this to a friend
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