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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great work by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Swuad set up the sound bar and subwoofer. Everything went smoothly and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all of the connections. It seemed to be very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with ease!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the assistance received and the services were completed expeditiously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square knows what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV and the installation of the Receiver went perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents continued the solving of a non-problem. I spent $400 dollars on techs from two different companies to find out, by myself, that the mute button on the ROKU handset is on the side where it is hit by the webbing on my hand when I pick it up. Oh: also found how to change the channel. On the back, where my palm hits the buttons. Hours of running from store to store for nothing. Connecting Point didn’t do me any favors, either. Shame on all you techs who don't recognize that women over 70 aren't particularly tech savvy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting the TV up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted someone to set this up for us to make sure it was correctly and know there would be no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sound bar was tied into the large flat screen TV. The technician showed us how to sync the timing of words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect! I would recommend Geek squad to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad was friendly & accommodating to our tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted & connected the Sound Bar. They showed me many things but we still are having a hard time with muffled sound. I tried different settings and try to keep it on voice to be clear. Husband can hear the sound good on a close chair at 30 setting but 8 ft farther away he needs the sound up in the 60’s. Still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician knows his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was completed. The Technician was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar restored!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick efficient and got our Martin Logan Soundbar working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, installed devices correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were personable, professional, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and great picture. Feels like you are right in the picture and clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, courteous and cared about making sure the job was completed to my satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT-- Geek Squad Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous, efficient, quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy helped set up my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The week guy was friendly, courteous, and knew what to do to solve my problem as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad connected my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad connected my soundbar to my tv. everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD savings on services pays for the annual cost!

    I would recommend this to a friend