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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 7,928 reviews
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to go for us dummies when it comes to setup of technical electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the sound bar in 15 minutes. They saved us from a group coronary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. Nice to have the tech support available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had geek squad to do this as there were some complication that would have been difficult to figure ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the very best. John and Josh were knowledgeable about the product. Extremely polite and GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice staff. They were extremely professional and finished quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of assessing and implementing my system. My only complaint is they are a little pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instalación of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Delivered yet , supposed to be delivered on Saturday 23 of October

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up my audio system and synced everything together. Tech was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer clean up remove any threats etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they resolved the problem for the time being a few days ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very knowledgeable and helpful. They were fast but officiant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, he was very knowledgeable? Nic guy to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed an ongoing problem with my Bose 700 sound ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledge of the problem and how to fix it. No more problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and awesome for multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it clean. Works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad assembled and installed everything quickly and with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly, efficient, and thorough! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is awesome, as always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always comes through. great job updating my laptop. works smoother now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wore shoe condoms, very professional. Use geek squad for all my installs.

    I would recommend this to a friend