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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did wall mount TV’s and setup all my equipment and syncing my stuff did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wait it is displayed under our TV seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a Receiver and a couple DVD players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recommended a receiver and DVD players which we got all. They have worked out great for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My mother day gift new speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but makes a load pops every time turned on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job in hooking up the sound bar to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound bar, made sure it worked, and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our sound system quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up our Bose sound system to our TV/Entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very patient, and communicated effectively with my cable company provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly installed a new sound system and TV ears- great job-will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedicated to doing a professional job. listened to our concerns and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came out and fixed sound problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a fantastic job of answering questions and fixing my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the same guy every time; he is great and this Best Buy Service is pretty neat. Reasonable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of surroud sound for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were excellent and spent significant time installing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and cleaned up after themselves. Everything was working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time - very professional. Took care to ensure that no debris or dust was left behind. audio sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional work extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job they were quick on their feet to solve any mounting issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees installed everything and it was quickly. I will use them again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a excellent job and also fixed COMCAST CABLES mess hooked up to the TV and Surround Systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my sound bar and explained use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even over the phone problem fixed. Instore associates very help made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES TO ALL OF IT AND STILL NO PROBLEMS WILL CONTACT IN THE FUTURE IF I NEED ANYTHING ELSE.

    I would recommend this to a friend