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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 7,928 reviews
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was punctual and did quality work. Confirmed that everything was working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and complete install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and knowledgeable. Setup tv, receivers, as well Sonos beam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying listening to TV thru our new sound bar Had not experienced it before, Glad we decide to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning to use 3 remotes properly!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad taught us how to get to Amazom Prime quickly and how to use the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome and did a wonderful job getting this set up and answering any questions!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job. The best of the best!!!! I could not have asked a better service. It was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!!! They're extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely professional, knowledgeable and I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a professional installation, use these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to my surround system and fixed a wiring problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful. Good total tech package on sale. Only $50 per install after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Emily worked very efficiently, were so knowledgable, and helped my understand about my new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our DVD .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job of integrating all our electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was great. He explained the tuner and remote to me after the set up. Really great serviceman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are simply excellent. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explained what was being installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed everything and was explaining everything before he install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad out to hook up our surround to our home entertainment center. I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, key is to contact Samsung who will assist you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members provided excellent and timely service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was fast courteous and very knowledgable would definitely have install again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took approximately 10 minutes to set up my Bose 500 Soundbar to my new 65” Sony Bravia.

    I would recommend this to a friend