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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 7,928 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. Great job with my service. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great no issues. Havent had any problems. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was Spot On...As always they are courteous , clean, and answer all question ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad a fast and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set my TV on the TV platform & set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were on time, friendly, pleasant and professional. Thanks so much!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't leave the owners manual that was in the box. I had to look up on line and spend hours printing info about the issues I had to solve. Situated the sound bar with my DVD player on top where it obscured part of the sound and caused me to unknowingly reset some of he features of the sound bar when I used or moved the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system was relatively easy to set up but they did a good job on what had to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tuner and t.v. sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, and polite. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already submitted my admiration to Chris who put all together.thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my apple TV +Programed new Remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They are the best at what they do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zvox sound base works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple hookup via optical digital connection and even my retired senior ears could easily discern dialogue content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very punctual and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really happy with the Geek Squad. Real professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service and calling in advance and follow-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, calling in advance, and again afterwards for follow-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up tv and hiding wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their installment was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an fantastic job setting up my surround sound without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fortunate to have such a professional, polite and knowledgeable service technican.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new Samsung TV and sound bar

    I would recommend this to a friend