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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    Cleaned up after them self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted Tv to my wall. Did a good job. Was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my system to the WiFi quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and explain to use how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing our TVs and sound bar system. Everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians always do a great job and they are very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar by Sony is not providing as much volume as others I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach was great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. His expertise was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was put up right but they didn’t set up the settings on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever as I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and cleaned up all the wires behind my cabinet. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio system problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, fixed the issue quickly and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK add on sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK add the sound bar in just a few minutes. No problems. Good work. Well worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Extraordinaire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set was done in an appropriate manner noting the hookups had to include a 3D TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service performed; the Geek Tech was knowledgeable, efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were pleasant, efficient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Roku quickly and provided valuable instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie was super. He had the entire sound system set up very quickly. Nice to have it done by a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - on time and very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable for hooking up my sound system to a number of different locations and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech was Extremely Knowledgeable, Courteous and Thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did an excellent job in installing the sound system.

    I would recommend this to a friend