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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,896 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked for a short while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and surround sound sounded great once it was finally hooked up but the very next day it didn't work and the two speakers I bought for the complete surround sound sit idle. I paid $200 each for the speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad for my new entertainment system. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen fixed my tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous and did everything he was asked. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install but helpful with what I needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team was a pleasure to have. Answered all our questions. These guys know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was also part of a gift fir my son . Which we bought for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the sound bar and woofer to our tv brought real life viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sount bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection to current sound bar well done. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar works fabulously and was very carefully set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took no time, perfect result.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After endless technical fumbling, I called in the Squad. Polite, knowledgeable and finished in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly Support guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technical support guys, made sure the job is done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys hooked up everything I needed and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did more than necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed wires to move my TIVO to a better location and made sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic and very helpful setting up and teaching me how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service I received getting everything set up and ready to use would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad , is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows what to do , Awsome Team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad discovered that my new soundbar was defective and to return it to Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Installation Of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician wasn't able to center the soundbar in front of the TV. He advised we need an extension cord which I didn't have. My husband came home and was able to move the wires without an extension cord to center the sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my geek squad installation professional and cleaned up very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, Did a good job on getting system working. Also very polite.

    I would recommend this to a friend
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