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Customer reviews

Rating 4.5 out of 5 stars with 7909 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 7,909 reviews
  • Rated 3 out of 5 stars

    Geek Squad Installation Of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician wasn't able to center the soundbar in front of the TV. He advised we need an extension cord which I didn't have. My husband came home and was able to move the wires without an extension cord to center the sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the audio setup would be complicated, but Geek Squad did a great job. It works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Was able to hook the cable, PS4, Mac mini, and other components to the new Samsung 75”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hiring the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly people Worked very quickly Knew their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technical knowledge of the installer helped me get the most out of my new audio device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rocked!! Fast and very effective and efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job installing, setting up and connecting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek squad for years, they never fail to give perfect service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to come back,I needed a analog to digital converter to hook up my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Professional and friendly. Worth the expense to have it delivered and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks who came to install my stuff were very helpful and performed admirably. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were considerate and got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were helpful. Scott was very helpful and came back for a follow up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finished tv setu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was so professional and understanding of my hearing loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect - Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar Connect - Great Value and friendly service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound system fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a great job installing this sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys handle any problem. And correct. With ease. Don’t leave till it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job! The tech was great and explained things well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, explained the system and answered our questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely done, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am satisfied, but it is frustrating to have to reset things every time I jump between components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use geek squad again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted tv and set up all connections .... very well done

    I would recommend this to a friend