4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this team! Did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team did a very good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As in my previous reviews I was very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos plays again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly tech solved all my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t take very long at all. Especially when you know what to do, and how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very kind and made sure everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and made sure safety procedures were

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and quick service to show us how to improve speaker use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up of my system in record time and it was done correctly the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad crew did a good job as usual.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. did an excellent job and there were no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were very professional from start to finish, and answered all questions and I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys that set up my system knew their stuff and had me up and viewing in 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Geek squad was great they really knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos connections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, explained the system and answered our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came out did a great job with installation and explaining the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outside tv speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my tv speaker connection outside my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proffesional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio setup was thorough. The setup only enhances my viewing and listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad we used the Geek Squad. Worked hard, quickly and efficiently. Only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. He took his time installing the TV and instructing me in how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utah county geek squad rocks! On time, great service, polite and they know what they're doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad slow to respond

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost a month to get Geek Squad to come out to trouble shoot an issue with my new tv and soundbar. They replaced the soundbar but still having issues with sound cutting out after 1 hour of use. Can only imagine how long it will take to come out again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through big time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use the Geek squad for setup and were more than satisfied as usual, great job!

    I would recommend this to a friend