Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,897 reviews
  • Rated 5 out of 5 stars

    Absolutely amazing and talented team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, ton of thanks to Nic and his team for completing the installation work and figuring out the solutions on the go for every problem they faced in spite of various challenges they faced from the moment they took a look at the project! Honestly speaking, I started feeling very nervous initially as Nic and team started discovering lot many unknowns as they started their work. But, Nic and his team started to resolve/pass through every single challenge as the time passed by and I started feeling tremendous amount of confidence and assurance that this project will be a great success at the end! Nic was quite instrumental in figuring out the solutions for the wiring issues (which was the biggest challenge out of all) and his team was also super experienced to support Nic and provided their suggestions wherever needed . This was an amazing display of a great team work and on top of everything, ‘superior quality work’! Nic’s technical expertise was exceptional and he made sure that I am getting everything as per my expectation or thoughts. Nic is truly an amazing tech person Geek Squad has and this is a topmost experience in terms of an excellent technical service and customer satisfaction I can say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Sound Bar quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came to install the sound bar did a perfect job, was on time, pleasant, efficient, and thorough i n explaining everything to me. I would give him 6-stars if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job got everything paired properly. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installation of soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was great. Asked how we wanted sound. We said crisp. Also reset TV. Got the mouth matching with sound / audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up and explained all features of the sound bar. He arrived on time and did a wonderful job. Before he left, he made sure we understood everything about the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful low profile soundbar. Excellent quality and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad was on time and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV Bose sound bar and the sound can be made a lot louder and better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy (Steve) set up whole system. He is the sole reason I purchased this Sonos System, I would never figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call the Geek Quad for great TV sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick and efficient job connecting my new soundbar, integrating with other hi-fi components. They made sure I understood how each system worked and use of remotes. Now I have great sound watching TV, at last!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar is a great addition to this 75” Samsung!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hooked up the soundbar and adjusted all the settings! It really makes a big difference in a large room!! So happy with this add on!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geeksquad installed my tv quickly with care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly and helpful . Above and beyond to help install my apps!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Servie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the new soundbar. The young man, Kevin (I think that was his name) simply used a code and was able to connect our old bar to the new TV, He was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD GREAT INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that I wouldn't be able to install the sound bar on a 10+ year old tv. However, Geek Squad did a great job. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my sound bar to my TV, they did an outstanding job they explained to me how to connect it properly to the TV. They answered all my questions Thanks for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech connected my sound system properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to get my sound bar connected and working properly with great sound. I purchased the amplifier from Best Buy several years ago but it has never been set up properly. Very happy with the set up now. Tech was great and worked until he figured out how to make the system sound like it should.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 4 out of 5 stars

    Geek Squad installed my TV & sound bar quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sound NOT synced to 'lips moving'. Geek Squad thankfully informed me to keep all packaging. TV and Sound bar were both returned to Best Buy and all but $100 of my costs were refunded by Best Buy. Again, thankyou Geek Squad. Without your help I'd have been out well over $1,000 dollars!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad exceeded my expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had to come back as my TV had to be replaced. They connected my TV, Sound bar and Sub woofer. I initially purchased the wrong sound bar connector but they had the right one with them. He made the exchange and I'm off and running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house did an outstanding job hooking up all my equipment and took the time to help me set up and learn all the features and functions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great. Came early and hooked up everything that needed to be done. Don’t let a subcontractor hook it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, protective slippers on, knowledgeable, and shared information with me about what they were doing, and found problem and resolved it. Nice job and bright and friendly techs.

    I would recommend this to a friend