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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to do it but I couldn’t get it working for only $50 it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job. He worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set- up our soundbar and speakers and made sure everything working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was professional, prompt, courteous and efficient. Best Buy sends wonderful technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well for purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up was helpful, couldn't have done it without them. Good tips from experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person was able to install and mount my tv. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank goodness for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't know where to start and we are very thankful someone set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician installed the cable quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the subwoofer cable to my device..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives that showed up Were very patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were on time to appointment at our home. The team was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and knowledgeable I only use the geek squad for setup of my tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Job Mike and Jon. Very professional gentlemen. I appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of LG Sound Bar. Impeccable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done the way it should. The service man was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound equipment and spent time teaching us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they tryed very had to get my surround sound to wo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they tryed to get the surround sound to work but couldnt because it was bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific service...do this every purchase!!! Very professional, efficient, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys who came to my house were very professional and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me money from the beginning. Best Buy has it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unpacked mounted my TV and connected to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeably installation. Great Job!

    I would recommend this to a friend