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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,928 reviews
  • Rated 5 out of 5 stars

    geek squad helped imensley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that helped did more than I expected very grateful for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They were efficient, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with Chris , he explained everything to me and some things twice lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had it set up and explained all in 30 mins, great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice technician very polite and professional. He was able to set up my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would still be struggling had it not been for the Geek Squad. Well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the hassle out of set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Geek Squad to anyone. Technicians are savvy, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service representative was on time and very courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    audio experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is dedicated to providing good service and attention to detail highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was very friendly and professional, very happy with the install !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Travis did a super job of installing my sound bar. They were very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound setting is not working when the TV is turned on, need to fix during the calibration appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and helpful. Took down old system and replaced it with new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will did an amazing job!! Very knowledgeable about the products and was very nice!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always have a good experience with geek squad. They arrived on time and were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get Head Sets working with TV. Also helped with my new remote. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic srviuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad knows there stuff great service truly by the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good work I will always use the Geeks. They know what they doing....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation they were very fast very efficient and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phonograph to work with my new Receive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick hook up and instructed mme in the operation.

    I would recommend this to a friend