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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7909 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 7,909 reviews
  • Rated 4 out of 5 stars

    Not Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound setting is not working when the TV is turned on, need to fix during the calibration appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jimmy was excellent. Very knowledgeable and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use Geek Squad again. They were so conscientious and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek fixed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents from geek squad installed cable and were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the insatllation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad must of sent their best person because he did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Excellent Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item we ever bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this service, has already come in handy multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Took all trash with them. Courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad handled it all well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents amounted and set up tv like experts they know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I strongly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone with a limited electronics background this service is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service outstanding! They are total professionals !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evan is a rock star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works Love the way everything comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nick went over and beyond.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked hard and would not leave until everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the television and Andy with Geek Squad provides excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional and helpful. Took down old system and replaced it with new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in their process. Tutorial was spot on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Patio speakers, etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did her best but was unable to complete all of the items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service. Set up and walked thru all functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gentleman listened and addressed my concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as stated my concerns were heeded and addressed by the geek squad tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was confused about how to hang the tv on the wall. I had to make a suggestion to get it done

    I would recommend this to a friend