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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jimmy was excellent. Very knowledgeable and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived on time. The Setup was quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always does a great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back after our remolding and redid our tv setup. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team - really know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent. They are true professionals - neat clean and thorough!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and explained every function of the system to us in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sauad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable with the product and setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed professionally by geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the wall bracket, the 70 inchTV, and , programmed TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my audio equipment quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my audio equipment to my TV. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reset Alexa for new cable service. Reset Harmony App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Xxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first soundbars for my 2 tv"s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficient and curteous.They also were on time that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up saved me alot of headache amd I could just sit down and enjoy my new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evan is a rock star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works Love the way everything comes together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in and set up audio at the house he was very professional and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks R Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEEEEEEEK SQQUUUUUAAAADDDDD! Great job as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aaaaaaaaaaaaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when scheduled and were very knowledgable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gentleman listened and addressed my concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as stated my concerns were heeded and addressed by the geek squad tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Excellent Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues after setup. They came out and took care of all the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my speakers quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and installed my speakers quickly

    I would recommend this to a friend