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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 7,928 reviews
  • Rated 5 out of 5 stars

    Guys were great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful, helpful, listened to concerns, quickly solved issues. Courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have service. So easy with no mess and such a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many wires and connections I just don’t get it! Well they do. And I am glad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the work done by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square technician was professional and didactic a great job on the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use your team for my refrigerator and I love how they got things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to me Geek Squad is the best service around would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job giving me all the information I needed that day. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to fix a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the quality of service provided by the Geek Squad. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as always Geek Squad technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting TV, setup and programming. Very professional team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough in their process. Tutorial was spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the Bose to the new television and the universe remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gook squad are very knowledgeable and completed wiring my sound system quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team installed my new receiver system and everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent put new wire on my stereo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great. Did an excellent job and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, On The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were on-time, efficient, professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind and professional and answered patiently our many questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job and they were very clean workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in 15 minutes flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech connected my soundbar to my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio set up for TV and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek squad person. Very knowledgeable and answered all my questions.

    I would recommend this to a friend