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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hdmiarc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a lot from the tech. Seems that the TV manufacturers and receivers are not on the same page when it comes to the use of the arc. Was disappointed that I had to purchase a separate audio cable to listen when streaming Hamilton. But it was worth it. Now streaming is wonderful with such fantastic sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad reinstalled a Sony 3 channel receiver that we moved to our new home. I was worried that since it wasn't new that they might not be too excited about the installation but I was wrong they did a great job with the install and even made several recommendations that improved the quality of the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new soundbar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and professional. He was able to set up our new soundbar. He explained to me what all he had to do in case I would need to resolve any future issues with the TV, the firestick or the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Richer sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar really enhances the viewing experience. It sounds much richer than the regular sound on the 65" tv we have. The geek squad tech who delivered it was on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is on my contact list. They took away my old TV but first help me find a new TV on sale on the website, went and got it and set it up. Huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient sound workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were friendly and answered our questions very professionally. We felt like we could use our equipment efficiently following their advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is amazingly efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my TV and sound bar quickly and efficiently. They instructed me on the use and operation of different features on my remote and TV,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar works well with it's satellite speakers. I had to place the satellite speakers in front due to the configuration of the room so I have lost some of the surround sound effects but it still provides great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Job "Do-Over"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian is the best!!! He was so informative, and after taking his suggestions on my recent purchase of the "Beam" and 2 other items, I'm very satisfied! I lucked out and as a "do over" job from an earlier team! Whatever future purchases I make, I will always request him!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team hooked up my new 65"TCL TV and then installed the soundbar explaining it's functions and answered any questions in a way I could understand. They were worth every penny of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and the transition to the new tv & soundboard has been seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A tenacious pair of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 visits by 2 different Geeks who worked together to troubleshoot my problems. The idiot who set up my speakers when the house was built jury-rigged things and it presented huge problems when I tried to change receivers. Between the 2 Geeks, we finally got things working properly. It was well worth the price of installation to have things done right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad top notch installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men arrived with my 85" Samsung TV. They unpacked it and carried it in side of my house like professionals that did it a 100 before. Installed it on the wall at my required height. Wow! What a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Soundbar for install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were terrific in every way- professional, efficient, pleasant. We are very pleased with then installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job . They were fast , personable and did not make a mess

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jose Best Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was very friendly and highly skilled excellent job! Ty for having him on your team..I’m very satisfied with Samsung tv quality n sounds keep it up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed the tv with mount and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount the tv and soundbar did an excellent job. Very clear, to open the box and measurements made sure the tv work and soundbar together.i would definitely use them again Miguel and assistant they

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    John W. connect'd new receiver to current equip.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John W. connected the new receiver to TV & other equipment. Now we've trouble getting volume with TV. He took time to write down what each (4) remote controls etc. Since we re having lots of trouble getting volume with TV perhaps the receiver should be disconnected & put back onto TV. Looked @ universal remote. No/letters too small for SR. vision.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, skills, and knowledgeable about what they are doing. We will continue to use the geek squad whenever necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Baring any issues, another job well don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was purchased to inprove the sound quality since new TVs are not sold based upon the sound they produce. They had some issued setting mine up to include TV, PS5 and my home theater but finally got it done.

    I would recommend this to a friend