Customer Ratings & Reviews

This guys saved me lots of aggravation when they hook my Sonos soundbar to my Sony TV and the ARC set up wasn’t working and come to find out that Sony pushed a firmware update and finding out that Sony has a history of not playing nice with other manufacturers in many cases.

Tech came right to work and installed the sound bar than went over how to use. Than even tested it for us to see if we liked it

Tech was friendly, helpful and informative. He showed me how to set up and use my system.

We are so happy that the staff at our local Best Buy in Davenport, worked with us to get the best sound possible with our sound system. We have never seen such dedication to see that we were satisfied. It took several Geek Squad trips and replacement sound bars to make it right, but it finally happened. THANK YOU.

the Total Tech individuals that hooked up our Samsung 950 series sound bar to our new Samsung QN75QN90B TV were very professional and I would recommend them to anyone that asked who to use.

Our Gerk Squad agent was terrific. He was very knowledgeable, very efficient, very very competent. The job he did installing our new TV and soundbar was great.

Jose was very friendly and highly skilled excellent job! Ty for having him on your team..I’m very satisfied with Samsung tv quality n sounds keep it up!!!

The Geek Squad guy (Steve) set up whole system. He is the sole reason I purchased this Sonos System, I would never figured it out.

The 2 men that came to setup did a great job. They took my old system down and installed the new one. After they installed the TV they did the soundbar and explained everything.

Mark and Adam did an excellent job connecting my soundbar. Very professional, courteous, polite, patient, and knowledgeable. They represented Best Buy and the Geek Squad very well.

The Geek Squad helped us improve our TV soundbar output

Installers showed up on time, did set-up right away. Demonstrated use and adjustments on system. They made sure we were completely satisfied with our Sonos sound bar after our dissatisfaction with a Bose system.

The agents, two of them and their boss, cam and in no time had the TV and sound bar set and working. Completely explained how to use the functions and made sure we were satisfied before he left.

Folks installing are not just dumping and connecting. They explain, they ask for our input and they try their best to address all concerns we mention. We appreciate that kind of attention to detail.

The Geek Squad did a wonderful job setting up my new TV with my soundbar system. They were professional, prompt and knowledgeable of my equipment. They protected my space by wearing mask and shoe coverings. I recommend you put your tech needs in their hands.

agents cleared up cable connection and synced up the sound bar

Our Geek Squad technician (Mars) was excellent; however when I chatted with BestBuy to set up and pay for the visit, I was incorrectly advised to schedule as a Sound Bar set up. It should have been scheduled differently as it took more time than allotted. I had to schedule it again to get the entire project completed.

The guy was great. Asked how we wanted sound. We said crisp. Also reset TV. Got the mouth matching with sound / audio.

The sound bar works well and the installer did an excellent job.

The agents were very professional and hooked up my tv and sound system. They did an amazing job and explained everything and how it worked to my husband and me. Very happy we had this done, now we can use our awesome sound system and know what we are doing!