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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 7,928 reviews
  • Rated 5 out of 5 stars

    Ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. Excellent service. Excellent service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not working to potential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice. However the setup was unsuccessful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound setupo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much easier to have everything setup as I have a good system now

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did a great job setting up my new Denon receiver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..... would purchase again. A ++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very knowledgeable knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Andre was great. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this had to be done because I surely could not but the cost of this service was high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    timley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very professional, quick, informative, would request him agian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set up wasn’t perfect so BB returned at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely satisfied with the technician and the manner in which this was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech who came out was great...He had me up and running in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    system working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did excellent task in setting up and explaining how it functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gel squad installed my TV and receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional. I’m very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly, efficiently and neatly. Couldn’t ask for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time and very efficient. Got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean look and simple and the installers are A1 thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installed our tv and were very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not present for service , everything was satisfactory when I arrived home.

    I would recommend this to a friend