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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7910 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 7,910 reviews
  • Rated 5 out of 5 stars

    set up audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got everything up and running they are great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the new tv so the geek squad could hook everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional at prop service, attack was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys connected my sound bar fairly quickly......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our sound bar pretty quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went really well. Guy was on time, neat and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly crew. Put shoe covers on and we’re respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked well and the customer service was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic!!!!!!! They were neat and helped explain the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seven Howard rabbits are under the shade cloth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hooked up the sound bar and adjusted the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great follow up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set up wasn’t perfect so BB returned at no charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely disappointed. I paid to have a jbl 9.1 sound bar installed to my tv that i had installed a few years ago by best buy. The guys came out and attempted to hook it up. As soon as they leave it starts cutting out. So my wife calls the installers to try to get them to come back and they dont answer. She leaves a message...they never return her call. Its been 4 days and i havent heard a word from anyone and the sound bar still shuts off and disconnects from the tv. Its very annoying. Im about to return the whole thing! Not happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    receiver not working right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job fixing my problem with the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very knowledgeable knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable of the product, very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was curteous and helpful, did job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Basic Audio my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing Basic Audio on our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HAD THE TELEVISION ON THE WALL AND EVERYTHING CONNECTED IN A SHORT TIME FRAME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly, efficiently and neatly. Couldn’t ask for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time and very efficient. Got the job done quickly.

    I would recommend this to a friend