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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within time frame promised. Worked until all was set up. Not first time used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super geek team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable installers. Friendly, professional, and extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and efficient. Nice guys on time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwane is the man great teacher really takes the time to explain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Basic Audio my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing Basic Audio on our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio set up was done well and was explained to me. PERFECT !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and completed my home theater set and showed me some tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent my TV and sound bar like the pro he is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best experience we have had in a while

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience every. the young man was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy set up for the technicians. They only had to add on the 4K Player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory Process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary service was TV mounting which was completed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seven Howard rabbits are under the shade cloth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hooked up the sound bar and adjusted the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matthew is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew is competent and patient with fumbling and bumbling clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to hook everything up were great, knowledgeable and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was curteous and helpful, did job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    receiver not working right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job fixing my problem with the receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service n quick and courteous/ professional . Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 3 TV'S set up. Great results!! Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did this at the same time as installing tv wall mount and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It you want it to be correct, I strongly recommend you get this

    I would recommend this to a friend