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Customer reviews

Rating 4.5 out of 5 stars with 7910 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 7,910 reviews
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and completed my home theater set and showed me some tips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ADAM WAS OUTSTANDING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was the technician who came to our home. What a wonderful representation of your tech staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of set up, but the product is lacking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Should Do a More thorough Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new Bose sounder to my TV. For the fee charged, they should have, but didn't, explain the complex operation of the sounder, involving WIFI connection, bluetooth connections, Alexa activation and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys setup everything so quick, it makes you feel...well me anyway...kind of dumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    system working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did excellent task in setting up and explaining how it functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this had to be done because I surely could not but the cost of this service was high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals doing a very solid job!! Hooked eve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked all my equipment up for downstairs quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It you want it to be correct, I strongly recommend you get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matthew is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew is competent and patient with fumbling and bumbling clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Cody did a GREAT JOB, TV and New Sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad - Add-on: Core Basic Audio Setup - happy with service once we finally got them to our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely satisfied with the technician and the manner in which this was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Audio very quickly and did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the problems getting an appointment (4th time was a charm) i was ready to call Consumer Affairs. However a customer relations guy FINALLY got the Geek Squad to come and fix a minor problem that could not fix myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super geek team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable installers. Friendly, professional, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not present for service , everything was satisfactory when I arrived home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech who came out was great...He had me up and running in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Came on time. Walked me through the system.

    I would recommend this to a friend