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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 7,928 reviews
  • Rated 5 out of 5 stars

    love my samsung t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome set up pictures and color came out beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great and I Rather pay xtra but have freedom of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    performed services in a satisfiable manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fine job with what he had to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything needed was done all around the house!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man showed up on time, did his work efficiently and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job as usual. No reason not to use them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely disappointed. I paid to have a jbl 9.1 sound bar installed to my tv that i had installed a few years ago by best buy. The guys came out and attempted to hook it up. As soon as they leave it starts cutting out. So my wife calls the installers to try to get them to come back and they dont answer. She leaves a message...they never return her call. Its been 4 days and i havent heard a word from anyone and the sound bar still shuts off and disconnects from the tv. Its very annoying. Im about to return the whole thing! Not happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Geek” was great! Very helpful with all our issues,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was helpful and installed TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted 2 TVs and helped program the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, efficient, pleasant and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two GEEK Squad arrived on time and wasted no time setting up the audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, awesome set up. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew setting up my equipment made the entire experience so fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys set up TV and surround system and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always from the Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician resolved our problem with sound bar connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fid a great job very. Nice & informative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the non-tech people like myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to do it myself but am not very tech oriented. These guys know what the're doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this should have been included in system setup but they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great it was quick and done correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV and soundbar and in minutes I was watching a movie.

    I would recommend this to a friend