4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Collin G. Geek Maek In-Home Service

Add-On Soundbar Setup

SKU:
8912061
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 7,928 reviews

  • Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we knowledgeable & very courteous. Car was finished on time

    I would recommend this to a friend

  • Basic Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy to install. Worked from the first time power was put to it.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, clean and very efficient and did a nice clean up.

    I would recommend this to a friend

  • Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great setting up my TV, sound bar and remote.

    I would recommend this to a friend

  • Exceptional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional installation the tech took the time to understand what I wanted.

    I would recommend this to a friend

  • Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great. Works really well. A little pricey.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the wonderful customer service in store & set up!

    I would recommend this to a friend

  • Bestbuy Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Mike from the Athens location for all my home audio installs.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • great service and patient instruction by Dave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave efficiently installed our equipment and patiently explained how to use it

    I would recommend this to a friend

  • The right stereo equipment was installed quickly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a switch to enable all our stereo components to work.

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Sound on remote does not work with soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech. says the volume on my remote and the sound bar are un capatable...why is this since the TV is a Samsung and so is the soundbar???

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so fast and professional. . I will use them all the time now

    This review is from Basic Audio Setup

    I would recommend this to a friend

  • Optical Splitter works great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Albrecht and his assistant were outstanding technicians.

    I would recommend this to a friend

  • Professional install right out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy hook up with my new audio system. and new Sony 55" TV. Great job.

    I would recommend this to a friend

  • Geek Squad Services.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t much to it. Tech wanted to plug in the sound bar vs wireless method. I but the wireless sound bar for that exact feature. Tech hooked it up wireless finally but the sound was not very good and didn’t sink to the tv when powering on. It was very difficult to understand the tech but I just let her do her thing. After she left I watched tutorials and figured out how to sink it and calibrate it. This is the second time I have had geek squad come to my home and install a purchase, hoping for a professional install, and each time they do the bare minimum and I end up taking a day to undo what geek squad did and research how to do it myself. I’ll never waste my time waiting for my appointment just to waste my money again. Save yourself the hassle and trouble.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • Excellent!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was Awesome! Fast and very knowledgeable!

    I would recommend this to a friend

  • They did a very nice job of placing my items.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job of placing my tv, receiver in the room I wanted in.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent customer service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great my- very thorough and explained everything

    I would recommend this to a friend

  • Great Product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the product. Would gladly buy again.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great TV and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just terrific so far great product quality of picture is awesome

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 330, Showing 6,581-6,600 of 7,928 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.