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Customer reviews

Rating 4.5 out of 5 stars with 7910 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,910 reviews
  • Rated 5 out of 5 stars

    Great job hooking things up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a very thorough job. Explained as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took all the time it took to get us to understand the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is helpful and is very helpful. Sounds like a movie

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only good if you get real Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving 3 stars because best buy has started to outsource their in-home geek squad service. The original geek squad team has always been very knowledgable and helpful. i cannot say the same for the service they outsource. They have no loyalty to the company and their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreRt I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had too use yet looking forward too see how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made set up much easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome! Can not recommend them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,helped with instructions, will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure every function for the surround sound and remote work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add on sound Audio setup is fantastic! I would recommend this to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great service! Very professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real helpful in setting up the audio and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, installtion was quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to answer all questions. Training was through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job, very pleased with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and did it right the first time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sets up all my home electronics and will continue in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Techs knew what they were doing .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived for the appointment and installed the new receiver, but, left the old one in the middle of the floor. Told how to work all my equipment with the new receiver and than left. It wasn't until the next day that I saw that the receiver had been left on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every thing went smoothly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is terrific. Very knowledgable. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual and highly knowledgeable. He answered all my questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound system install gone wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the install setup at the time of purchas to final install was horrible. Scheduled for wrong type of install delayed install, reschedule process was not effective and rest of install scheduling was horrible. Not told about all installation fees. Tried to charge almost $300 just for installation of sound bar. Best thing with whole purchase was the politeness of the installer once they got here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Angelo DevPompa, the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo explained everything so I could finally use what I purchased.

    I would recommend this to a friend