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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and great service! Very professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only used once so far but i suspect will be a valuable item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of setting up my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo much easier to use than my old surround system. Highly reccommend it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The insulation was fast and the guys was nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insulation was fast and the guys seem knowledgeable about what they was doing but now the tv will black out for I second every time the central air would come on.. I don’t know if something is lose. I have yet to call back to geek squad to have them come look at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very good at explaining all the features of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of getting things set up for TV etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great after all connection done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techinician install my sounds system done very satifaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech knows what to do. And spends time showing what to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were done in a quickly and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech on the group was excellent and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, friendly, respectful, called ahead. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Professional, explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our whole system set up in about an hour . Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed problrm with remotes and set it up with tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i don't give 10's on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very complex setup on tv, tuner, blu-ray and speakers as well as other inputs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and did what we needed. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, and did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful entertainment value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of the Sony TV is excellent and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they came to hook up the new tv and sound bar. They are great.

    I would recommend this to a friend