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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 7,928 reviews
  • Rated 5 out of 5 stars

    In conjunction with new TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. See my Geek Squad TV install review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a simply and expert technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you would expect, the Geek Squad was knowledgeable and fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it showed the sound level. As it is, we have to try to listen for a reasonable level by ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync with picture the sound still seems to be off. In addition, the connection to my Bose Sound Bar is not synced to the one remote. I am using three remotes to get sound and therefore, I am not that pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable & efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with this service & helpful inmormation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installationcompleted in a timely period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Derek is really knowledgeable and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Core basic setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful- they took care of everything. Looking love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv and your crew was very good and fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great technition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the geek squad setup my surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and friendly. Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Always on time and so very knowledage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member did great work and was very competent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second sound bar that was installed this year. The first one completely stopped working. They installed a new one for me. I’ve been having trouble with that one also. The volume will go from 36 to 56 or 28 to 45 it just skips all over. It doesn’t do it every day but it’s frustrating. Sometimes it will land on a volume number and there will be absolutely no sound. I’ve been trying to get help from the geek squad and I’m getting nowhere . Very frustrated.The people at the Mansfield Best Buy have been wonderful, I only have issues with the people that you have to talk to from the geek squad. The people from Mansfield that install the stuff have been wonderful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the sound. The product performs as stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek squad to set up another system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and thorough in their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service. They definitely knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my receiver and speakers and did a wonderful job!

    I would recommend this to a friend