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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,928 reviews
  • Rated 4 out of 5 stars

    Geek squad solved the problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was knowledgeable as to what the problem was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work. Professional and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing more to say. Minimum required characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them back out but everything works now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    remote audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either incorrectly programmed remote or receiver is not behaving as it should, but often picture doesn't come up but sound does, can't get cable to even start, interface has to be not right. When it acts up, it can be a very frustrating, time consuming experience to get it to respond to the venue desired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was polite, knowledgeable and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend geek squad to friend. Cr.ew was grea

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You have to follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this rating because i had some hick-ups through the whole process of paying for the set and and the actual installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi this was a great job done professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and clean there was no mess when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know there dojng no questions asked very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armando G installer did a great job and cares about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On: Basic Audio Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of my Geek Squad installation of TV, Sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater set up and wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad duo did an out standing job on set up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIx sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service Technicians have great knownledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice setup. Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know their stuff about your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great trv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv glad went with a 50 inch fits in well in our room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio set up was quick and was very done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a straight forward task dealt with aplomb;many thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have never let me down- excellent work!

    I would recommend this to a friend