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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,928 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad Effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean and courteous installation and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were excellent in meeting my requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up and professional work , very timely as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy named Lupe was really wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto stereo & speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and expert install through the Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team work well together and were very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yes and no answer to recommending Geek Squad Servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than just the tv speakers, but needs to be adjusted. If we ever get to have the geek squad member here again (have called and called and called) it might get adjusted. Paid for Geek Squad service. Very disapointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome! Great service. Will be a return customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audio Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying for the Geek Squad service. Quality work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech very helpful to a newbie with sound equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Git This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up and he even took the empty boxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everything completed to our satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very knowledgeable, lots of help thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the extra sound. Geeks did a great job installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our audio set up along with remote control programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived as scheduled. Very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would have taken longer was prompt !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time for setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Well trained and capable agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the problem out and recommended a replacement

    I would recommend this to a friend