Customer Ratings & Reviews

agent connected my sound bar and adjusted to my wishes.

I will always use geek squad going forward! very professional and knowledgable

The South Shore Geek Squad in Plymouth is the BEST. Doug and Matt are knowledgeable, respectful and take the time to answer any questions we may have. The best!

Great to have skilled personnel to back up the products that Best Buy sells. You can buy tv and audio products most anywhere but it’s not the same as having the Geek Squad to help with installation. Two thumbs up!

The geek squad did an excellent job they introduced themselves they told what they were doing and was done in no time. Very professional and pleasant even their apprentice knew what was going on and chime in.

In conjuction with the TV setup, the Squad also set up/hooked up our new sound bar and confirmed everything was hooked up and working.

This guys saved me lots of aggravation when they hook my Sonos soundbar to my Sony TV and the ARC set up wasn’t working and come to find out that Sony pushed a firmware update and finding out that Sony has a history of not playing nice with other manufacturers in many cases.

This is the absolute best sound system that I have ever had and the installation was smooth

If you’re going to mount it . Let Geek squad do it. They will make sure it is centered and level.

Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!

We bought a new TV and needed a soundbar to go with it. The Geeks came in and set both up for us. The sound is great out of the soundbar, and we use the same remote as the TV to control it!!!

Dave and Spencer brought in the sound bar package, unpacked it and proceeded to connect and start it up. They were technically very proficient and equally important they were very personable and conscientious. Going above and beyond their task they reset all three control devises to one and noting that the picture was not the best it could be, voluntarily made the needed adjustments. We could not ask for a better experience from two very professional technicians. If you need technical service and have these two gentlemen provide the service I am totally convinced you will be extremely happy. Paul G Jucha

Knowledgeable of the product, very professional. The men were courteous and experienced. They explained what they were doing, and answered all of our questions.

Tech connected new sound bar to our new tv. He was knowledgeable, very careful with our belongings , when he repositioned our Tv table. He was Friendly & took the time to show me how it worked.

The Geek Squad set this all up and showed us how it works. We were very satisfied with them and their knowledge.

We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.

The geek squad was extremely professional. They were extremely knowledgeable about the items that I had purchased and set them up perfect. Extremely pleased with their service and will use them for all of my large purchases.

These guys are awesome. So knowledgeable and helpful. Worth every penny

The Geek Squad did a wonderful job setting up my new TV with my soundbar system. They were professional, prompt and knowledgeable of my equipment. They protected my space by wearing mask and shoe coverings. I recommend you put your tech needs in their hands.

Sound bar is very good. Wofer does not stay on.service on installation was excellent.