Customer Ratings & Reviews

Two Geek Squad reps came to install our tv and sound bar. They did a great job, explained everything and answered all our questions. They were respectful of social distancing and considerate of our concerns. Overall it was an excellent experience.

The agents were very knowledgeable and on time and quickly had the sound bar mounted to the TV.

Tv was mounted. Quickly and explained all. Soundbar installed and sounded great

Sound is great, I am devoted to Samsung products. My install team is the best.

The team that connected my new TV to my surround sound and performed all the necessary adjustments within the setup process did a great job. They were quick and efficient. They didn't leave until I was satisfied with the setup and they were happy to answer any questions I had. Nice job!

This is the absolute best Soundbar made on the market and when Sony has there name on it i couldn't pass it up. It has the best in hi quality sound and the best in the bass department,

The technician knew exactly how to set up my equipment and programmed the remote accordingly.

The tech removed the tv from the wall mount, took off the bad sound bar and replaced it with a new sound bar. The interaction was great and we now have quality sound once again on our lanai.

Never being able to get a speaker balance that was good for my hearing the Techie knew just what was needed. He taught me how to accomplish it with my existing and ample receiver. Now I enjoy music as well as the 5:1 sound I'd been missing. Well worth it.

The sound quality is great. Playing music that is offered thru comcast has a rich sound. Movie watch is best using this sound bar

The crew from the Geek Squad was knowledgeable and very professional. When they left my home our system was up and operational.

the geek squad guy i got was chris vert. man does this guy know his stuff or what!!! not only very knowledgeable but very personable as well. best but know what they have in this guy?? maybe. after his help on my theater i was so impressed i spent 4500.00 on whole house music only because of chris

Great installer and installation. Called with updates related to her arrival. Very personable!

After going in the attic numerous times it was decided that the survey team did not do their job well. They encountered several issues and ran out of time to deal with speakers. They did mount the tv, connected it to tuner and existing speakers but not the new ones. It will be rescheduled for Oct. TV's One Connect hub was installed with velcro and fell right off the back of TV. Following day I had to call to have them zip tie it as I originally had asked them to do. Zack and Pree both worked really hard to come up with a resolution. Hopefully they will come back in October. I don't want to go through this ordeal again. The survey team that came a couple of days before should have been the ones to go in the attic to look at the existing ceiling surround speakers. They did not and were glad that they did not have to.They spent maybe 10 minutes looking around, tested the speakers for connectivity, found no issues. Surprised me when the install team found nothing but issues.

The Geeks did a great job setting up my 55 inch TV, Bose 700 soundbar and 700 subwoofer and full motion wall bracket. They hid the wires with an outlet kit. They knew what they were doing and did a professional and neat job.

These guys clearly know what they are doing. They also took the time to write down directions to switch the input if needed.

the technician is great. I thank you and the Geek Squad for doing the job that they do.!!! He understood what i was talking about and was able to give us the privilege of enjoying better sound than our Samsung TV produces.

The Geek Squad set this all up and showed us how it works. We were very satisfied with them and their knowledge.

Agent arrived exactly on time with a trainee in tow. Was very efficient and set up the soundboard quickly and to my wishes. Offered very good suggestions how to get better results and I agreeded.

Excellent, knowledgeable service. Flexible with various mounting options and helped me to find the best solution for my application.