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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 7,911 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG 3.1 soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a Samsung 2.1 soundbar to find higher sound quality in the LG 3.1 soundbar Was easy to install and pair to TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was on time. He was thorough. patient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad iinstalled soundbar very efficiently!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable , sound at installed with no issues , excellent service and polite !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex, from the squad, was on schedule and patiently explained the setup of my new Bose sound bar. He even set up my DVD player, as well. He was super efficient, made appropriate suggestions and had a great attitude. I couldn't be more pleased with the service and the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is worth every penny spent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a fantastic deal bar none!!! it will pay for itself many times over. I had the tv installed on another occasion I had the soundbar installed on another occasion I had a technical issue and the tech corrected it. If I had to pay a tech to fix the issues it would have cost me considerable more. I only had total tech for 5 months and it is good for two years. Total tech is worth many times over for the 199.00.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad fixed my sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was kind and available for my questions and fixed my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G and L Evanson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad members were very understanding our problems and took care of them, There were good at explaining what was being done and what we needed to do and learn the changes. They were very polite and cleaned up anything that needed to be cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos sound bar connect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Great explanation!! Love my Tv surround sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and soundbar Quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and professional and very helpful on how to use the remotes and got the TV set up on the wall quickly and saved my back! They also interconnected all the remotes and were very courteous and cleaned up any mess they made, Kudos guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad in stalled my sound bar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Explained everything. Would love to have them again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up was great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Mike) did a great job setting up my Sonos speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was amazing, knowledgeable, patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar is excellent and provides us with the ability to hear all the words

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    installed the sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed a sound bar and it has improved the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 77inch TV did a GREAT job! They called ahead and let me know when they would arrive. Put their boots on and wore masks. They were very knowledgeable and got a plan as to what had to be done. They explained the new TV and listened to my concerns and walked me though everything. Their workmanship was very good. Brent Paterson and partner were the installers

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad hooked up my sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly & professionally hooked up my sound bar to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Two gentlemen had consistent Customer Service professionalism throughout the Set up with TV and Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very knowledgeable and polite. He explained and answered all of our questions. He also took all the packing materials and made sure we didn't need anything before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad hooked my sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my sound bar, hung my TV and my headphones

    I would recommend this to a friend