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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 7,911 reviews
  • Rated 5 out of 5 stars

    sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man was polite and explained things to us andhad our soundbar running in no time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY FIXED MY DVD PLAYER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOE AND BOB DID A GREAT JOB FOR ME. THEY ARE VERY KNOWLEDGEABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication leading up to the on time service visit. Technician was very careful to respect the area where our TV was located and remained focused to get our issues resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems hooking up the TV with my DVD player ,Soundbar, Dish DVR, and settings to receive signals from Antanna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    diagnosed my problem with my sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesman was very informative of what I was purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything hooked up great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up professionally and quickly, and took away all boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service & technical overview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated & connected tv sound system to include sound bar and three speakers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did Great Job Installing Our Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very responsive and knowledgeable about the products we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job. He was knowledgeable and experienced in assisting us in getting our two sound bars working;. He was friendly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Sounder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were totally happy with our Geek Squad experience. They were extremely friendly, helpful, and not intimidating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Details matter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and eye on detail. Installer supplied anchors that were needed to install the sound bar how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job setting my Roku sound bar pro up and did it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very knowlegable and professional as the tech installed my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent did an admirable and professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people came in and installed our tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Dude Joe is GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe came into our home and set up our new Sony(STR-790 receiver with Sony SACS-9 woofer to our Sony XBR-900F tv)A/V system. He was pleasant to speak to and very professional in attitude. Good job Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aleksander set us up with new gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aleksander is very knowledgeable and thorough, was honest about our products, and helped us fix our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new receiver.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job! Very professional, answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support with connecting my soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgeable and solved my issue without me needing to buy anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed sound bar under tv and adjusted sound

    I would recommend this to a friend