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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7911 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 7,911 reviews
  • Rated 5 out of 5 stars

    Great Insstall Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of my LG soundbar install, as always. I can always count on top quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad =done well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done!! Team was professional and polite and got right to the job of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was fantastic! Fast, knowledgeable, friendly. Wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was so professional and went above and beyond to set up my sound bar, thanks job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and fast. Both techs get an excellent rating from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and informed me of the product’s capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. A must have if you are not sure how to troubleshoot a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Ed was knowledgeable and fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Service appointment went as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't know what to expect. It was 5 stars from beginning to end. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best,sound product at BestBut

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is outstanding, and Geek and customer services strive to help the consumer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time but we are doing a work around right now at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sonos amp. Very thorough and ensured functioning well. Greta customer focus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and connecting my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were prompt, courteous and helpful. They fixed my audio set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checking my soumnd bar and TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and resectful he was on time and called before stopping here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent tried numerous possible solutions for my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad reprogrammed our Universal TV remote and upgraded our sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent smoothly set up my soundbar to give me the volume control i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squade was exceptionally professional and kno

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweome job Geek Squade...! I will definitely continue to use their service

    I would recommend this to a friend