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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came over to install the TV did an exceptional job! I highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came to hook up a new sound bar. But, they took care of the whole system. All connections were done. The guys even gave me their cell for any future needs. If you’re not technically minded you need Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV didn't have a required port and the installers connected it thru blue tooth. no wires perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio Set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Tv installed and also wanted my audio connected to the sound bar. Geek Squad tech performed the job in a snap. Also tested and adjusted the sound so it worked perfectly with the TV remote. Well worth the price and highly recommended service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the soundbar to my TV and I am more than satisfied with what they did. I would recommend them in a heart beat.Ge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service and no headaches!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came in and solved our audio system set-up issues in less than an hour. He knew exactly what to do and walked us through the set-up and how to use the system. I would highly recommend using this service to avoid equipment issues and headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable and fixed the issue in minutes. Also gave good advice on replacement purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial Best Buy employee who recommended the Denon to go along with my set up was very knowledgeable and easy to work with through the process. The installer had the same qualities and I am very pleased and will recommend Best Buy and their employees.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were pleasant and knew exactly what was needed to get my sound bar working!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a very professional job of setting up the tv assembling the tv stand & the sound bar, my rating is 12 of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit to set up a product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived exactly on time with a trainee in tow. Was very efficient and set up the soundboard quickly and to my wishes. Offered very good suggestions how to get better results and I agreeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reconnecting TV and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the two Service Reps that came to our home today. I was unable to get there to meet them. They were patient and thorough with my wife on explaining how to operate the remote. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stereo reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new carpeting and I had to remove all furniture. Stereo was disconnected and speakers disassembled. I bought a new DVD player and Jake from Geek squad came to my rescue and put everything back together again minus all the cords. He installed one cord that took care of everything! Yeah!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and installed my TV on wall very fast. They did really good job. I appreciate their job. Well done I recommend The Geek Squad for safety mount the TV on wall. If you decide to installing the TV for your safety call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lakeisha and Alejandro called ahead of arrival, showed up on time, were polite, respectful of my home and performed the task efficiently. They cleaned up the area. They checked all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installation was seamless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad reps came to install our tv and sound bar. They did a great job, explained everything and answered all our questions. They were respectful of social distancing and considerate of our concerns. Overall it was an excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Soundbar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done the best installations and trouble shooting. Needed help connecting to TV because the wall mount was sticking. TV is so thin, was afraid of cracking the screen, plus I was using all the HDMI ports.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After mounting our TV, the agents connected everything including the sound bar. Ran the audio to make sure it was all working correctly and set up the sound bar’s settings as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional setup and installation and the installer took there time explaining the setup. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job by professionals. They knew what they knew what they were doing, and they did it well.

    I would recommend this to a friend