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Customer reviews

Rating 4.5 out of 5 stars with 7896 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 7,896 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundbar is a great addition for our TV. Jordan, Geek Squad, completed the set up like magic, the sound is great.Thank you Jordan

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    " Cool Guys"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable with the product they installed. They gave my wife and I tips on how to operate and how properly maintenance .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geeks were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job setting up my 55 inch TV, Bose 700 soundbar and 700 subwoofer and full motion wall bracket. They hid the wires with an outlet kit. They knew what they were doing and did a professional and neat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and through service presented by Seth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech staff were excellent, arrived on time, very efficient and gave me good advice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad rep was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar to my tv in a short period of time and was very competent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Getting my system right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did an excellent job with the installation and explaining the issue with me. Very helpful and informative job to him and Mr.Miller.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    geek squad installed my new sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was patient, professional and took time to explain nuances of the install and operation of the sound bar. He was responsive to questions by myself and my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Installation was great but the finish not-so-much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went fine. The rear surround sound speakers do not seem to work. The wifi was not connected to my smart phone and the functions were not explained on the remote or the lights in front of the soundbar. They just seemed to be in a hurry.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the 2 technicians who came to my house. They were knowledgeable and polite finished in a good time frame. I'm very happy with this service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The magician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician is great. I thank you and the Geek Squad for doing the job that they do.!!! He understood what i was talking about and was able to give us the privilege of enjoying better sound than our Samsung TV produces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn’t have asked for more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the Home Theater installation people are wonderful. It was Ludwig that installed my Sound Bar. Knowledgeable, friendly, cleaned up after himself and made sure I knew exactly how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly they answered all questions That we had . They were very knowledgeable and it showed during the installation of our tv and sound system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Problems solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never being able to get a speaker balance that was good for my hearing the Techie knew just what was needed. He taught me how to accomplish it with my existing and ample receiver. Now I enjoy music as well as the 5:1 sound I'd been missing. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy TV Watchers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a fine job of setting up our new TV, stand, and sound bar and explaining the features of our new equipment.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Knowledgeable technicians that care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregory and Patrick were fantastic. Really took their time and explaining issues. Unfortunately after they left I noticed subwoofer was not producing sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diagnosed Samsung TV's HDMI eARC issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a soundbar set call it was why doesn't the new Samsung Q85 TV not recognized the existing Samsung soundbar on the HDMI port? The technicians were very knowledgeable and friendly. They were unable to diagnose the TV's issue but stated they had seen the issue before. They explained the only option was to connect the soundbar using the digital optical output. The new connection is working satisfactorily. I do not understand why the TV's HDMI port was not working. I recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio Setup performed with purchase of a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that connected my new TV to my surround sound and performed all the necessary adjustments within the setup process did a great job. They were quick and efficient. They didn't leave until I was satisfied with the setup and they were happy to answer any questions I had. Nice job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good; Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was working excellently, but I don't feel I'm getting its full benefit. Need a bit more instruction. The upgrade to smart technology is all new to me.

    I would recommend this to a friend
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