Customer Ratings & Reviews

We purchased a new receiver and wanted it to be set up with our surround sound correctly Our Agent was great he explained everything he did made sure all components worked and made sure we could operate it on our own. Glad we had the service and would use them again.

Arrived on time and completed the installation with no issues. Very satisfied.

Tech was knowledgeable and fixed the issue in minutes. Also gave good advice on replacement purchase.

The two young ladies that came to install the soundbar on a Sunday afternoon were great. They had the soundbar unpackaged and install/setup in a couple of minutes. Keep it up young ladies.

The Agents were very friendly and professional and resolved my problem in a very short time. Extremely pleased with the service

The sound bar was working excellently, but I don't feel I'm getting its full benefit. Need a bit more instruction. The upgrade to smart technology is all new to me.

They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

The Geek techs connected all my old stereo speakers receiver, and CD player with brand new wiring in my tight office environment. The sound quality is the same or better than it was 20 years ago! Thank you to the super polite and efficient Geek Squad!

good service they dropped washer on its side it did not seem to hurt anything

My soundbar stopped working, and both it and my TV are about 10 years old. I bought a new one to have on hand in case the old one was hopeless. Steven arrived on time, diagnosed the problem, installed the new soundbar, set up my remote, and took away the old soundbar. He also gave advice on what equipment might work best for me once I'm ready for a new TV.

Steve did an excellent job with the installation and explaining the issue with me. Very helpful and informative job to him and Mr.Miller.

The Geek Squad gentlemen, Daniel L. and Scott did a very thorough job installing and fine tuning my equipment and remotes. Hard working, knowledgeable and did whatever it took to make it all correct and sounds excellent. Thank you.

Agents were pleasant and knew exactly what was needed to get my sound bar working!!

Geeks did a fine job of setting up our new TV, stand, and sound bar and explaining the features of our new equipment.

The guys set up my new audio system quickly and efficiently. I really couldn’t have done it all in twice the time. So many connections to be made between TV. , DVD, Satellite, gaming systems and Alexa. Well worth the money to set it up correctly!

The agent installed my Sonos sound bar to my Samsung tv and programmed both to work from my remote. Looks good and sounds great. I’m very happy with this purchase.

The Geek Squad rep competently corrected tv and sound bar connections. We were pleased with his expertise and experience regarding these devices. We have learned to only schedule the Geek Squad for electronic installations.

This was not a soundbar set call it was why doesn't the new Samsung Q85 TV not recognized the existing Samsung soundbar on the HDMI port? The technicians were very knowledgeable and friendly. They were unable to diagnose the TV's issue but stated they had seen the issue before. They explained the only option was to connect the soundbar using the digital optical output. The new connection is working satisfactorily. I do not understand why the TV's HDMI port was not working. I recommend the Geek Squad.

was here and did excellent work answered all my questions

The installers were great. Cleaned up everyting whe the job was done. Took out the cardboard, broke it down and placed it in the the recycle bin.