Customer Ratings & Reviews

The programming of the universal remote is faulty. Some examples: almost always have to depress shut off button twice; the sound bar almost never starts up without depressing the help button.

I could swear I did this already, ages ago, when I knew the names of the young men who helped install my soundbar and fiddled around with all my remotes and made my life easier . They were polite, knowledgeable, and I'm sorry I no longer recall their names.

The Geek Squad set a Harmony Elite Remote and Sonos speakers into my existing system. The guys were professional, nice and got the work done quickly. Explained how the new equipment works and made sure every component worked with it.

I volunteered to help with the one wire that connected the back speakers was told that, if you pay for a service, you shouldn't have to help. It was a great experience!

Wry professional and easy to talk to, it looked like they were never there, great job

Had my tv wall mounted and as a total tech member,wall mounting was free,so they also connected my new a7000 soundbar and sw5 subwoofer.Very professional service.

Somehow our soundbar stopped working from the remote to the TV. We tried to use the remote to reconnect but we are not very savy with technical things. The connected again and showed me how to do it on my own, if it quit working again.

The guys did a great job with the install and all connections. We won’t hesitate to use them in the future when we need something done right.

great sound ! .... makes TV, movies and music so much better.

The agents arrived in a timely manner, were professional, kind, installed the TV Wall Mount, installed the Sound Bar, Woofer speaker, installed a new electrical box to accommodate my wiring needs. I'm very pleased with their work!

My geek squad guys were very good and they explained the whole products to us and even on how to use it wish I can get them all over again

Was having a problem connecting headphones called geek squad they arrived on time and they showed me what to do. Reviewed different options. When they left I was connected and happy.

Installation was quick and professional. cleaned up when finished.

Good, quick, friendly service, by knowledgeable people who are very professional.

great service excellent sound bar geek squad agent was professional and knowledgable able to hide all the wires good surround sound

Techs are always great and have the skills to correctly hook up my 7.1 surround sound system. I didn’t have the skill to get it right but after tech support hooked up my sounds are knocking pictures off the wall!

Was very friendly and professional, his said that6 all was in order no problem with new Soundbar

The Geeks were very professional. Arrived with masks, gloves and shoe covers. Replaced 1 TV,, replaced remotes and hooked the surround systems. Very professional and knowledgeable. We have had them back since then.

The agent quickly noticed that my sound bar was not place in the right position to work right!

I am a little hard of hearing and the soundbar enchances the sound without having to turn the volume way up.