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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,918 reviews
  • Rated 5 out of 5 stars

    Geek squad solves sound bar problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly noticed that my sound bar was not place in the right position to work right!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helpful geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I opted out of having my old surround sound connected the geeks helped me connect my sound bar. Gracious and informative geeks. Great sound for movies with a Vizio sound bar which is quite inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up sound bar in minutes, and zeroed in best sound and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, new exactly what he was doing. Took time to explain how easy it was to use. Highly, recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Leave it to the Geeks (Pros) !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My G.S. agent was informative and friendly , as for me trying to set up by myself no way ! Do yourself a favor , spend the $ for the setup it’s worth it .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech Support on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job..ontime and exsctly what we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    The Geek Squad Made a Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional, and they connected all of the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daryl and Domenic were spectacular! They are very professional and knowledgable in their job! They took their time in mounting our 2 tvs and cleaning up after the project was done. I will always request them in my home for any future projects. My husband and I can not express how grateful we are for the 2 of them and how patient they were with our decision making.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, worked quickly, and set up surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar HooK-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians arrived on time and went right to work. In about 30minutes, they had the sound bar working well. They adjusted the sound for the room environment and answered all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast and efficient and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar installation was quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was connected to our TV quickly and they were able to have it controlled by the TV remote to make it easier for us. Kudos to agents Dustin and Justin!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STELLAR ALL AROUND SERVICE!!!! SOLID 10 STARS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon gave me a courtesy call about an hour and a half before their scheduled time. Then arrived an hour or so later with his assistant Trey. I let them in; showed the set up area for the T.V. and they went straight to work! I left them alone to do what they do and before I knew it; they finished! Took the time to show me the features, set up the apps, cleaned up and left. They were on-time; quick - fast - efficient - personable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad completed the task.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were skilled and completed the set up. They asked me if I was satisfied and offered to assist in the future. Although I wasn't able to catch up with Kyle, he did offer to help if I needed him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sent a team a professional team to install our new TV. Work was done professionally and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Soundbar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done the best installations and trouble shooting. Needed help connecting to TV because the wall mount was sticking. TV is so thin, was afraid of cracking the screen, plus I was using all the HDMI ports.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installation and tv check. Robert was the Geek Squad rep. He knows tons!! Has installed both of my flat screen tv's and the wall mounts. On time, polite, patient, and a great Geek Squad employee.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , He did a great job, Sound bar works super..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Destroys Old Woman’s Fear of Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “geekers” installed product and trained me so fast that I’m trying to think of myself as a tech wizard.

    I would recommend this to a friend