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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,897 reviews
  • Rated 5 out of 5 stars

    Very happy with my new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new 75” Sony TV and Sonos sound bar and sub. I installed it myself so of course I had to call the Geek Squad to make it work. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had the guys at Best Buy install, great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several sound bars in my past, the unit checks all the boxes....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Geek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little hard of hearing and the soundbar enchances the sound without having to turn the volume way up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really know their stuff. Made my set up hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good job installing my entertainment system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my T Vand surround system quickly. The TV was mounted nicely on the wall with no cables visible. The surround system is mounted on our ceiling. So far It is working beautiful and I like how it sounds. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Why does Geek Squad use Third Party service?!?!??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad representatives came for our service. They were very competent and knowledgeable…a huge upgrade from the first appointment encounter we experienced with another person.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TH59

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the install and all connections. We won’t hesitate to use them in the future when we need something done right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guys were very good and they explained the whole products to us and even on how to use it wish I can get them all over again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sent a team a professional team to install our new TV. Work was done professionally and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STELLAR ALL AROUND SERVICE!!!! SOLID 10 STARS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon gave me a courtesy call about an hour and a half before their scheduled time. Then arrived an hour or so later with his assistant Trey. I let them in; showed the set up area for the T.V. and they went straight to work! I left them alone to do what they do and before I knew it; they finished! Took the time to show me the features, set up the apps, cleaned up and left. They were on-time; quick - fast - efficient - personable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    geek squad continues to provide fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excellent sound bar geek squad agent was professional and knowledgable able to hide all the wires good surround sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older Sony home theater surround sound system. The installation technician, Dave Thomas, was able to connect our new 4K TV to it and it sounds GREAT! He even deactivated the sound control on the TV so that the DirecTV remote controls the volume on the home theater amplifier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the help setting up our Sound bar. The guys were super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad set up the sound bar easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my sound bar and it works well. We are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, new exactly what he was doing. Took time to explain how easy it was to use. Highly, recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on soun bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the sound bar and the guys had it set up very quickly. Even showed me how to work it. Very efficient and friendly techs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are great quick set up and easy to understand on how to use controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet Sound from the Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was hooked up and I am very happy with it. The sound is awesome. I wish I hadn't waited so long to have it installed. It's placed in a good spot that doesn't take up any room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad connected my soundbar after wall mounti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv wall mounted and as a total tech member,wall mounting was free,so they also connected my new a7000 soundbar and sw5 subwoofer.Very professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, worked quickly and efficiently. Personable installers

    I would recommend this to a friend
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