Customer Ratings & Reviews

Excellent service. explained what doing throughout figuring out what equipment was not working. thank you.

The tech, Josh, was on time, very knowlegable and patient in helping me understand how to use the various parts of the system. He took time to explain what and why he was doing different things. I appreciated his checking out that every thing worked correctly.

The crew had my new television and sound bar set up in no time at all. Good work and clean and quick.

I bought a new t.v and had geek squad connect for me. They came on time and did a great job setting everything up and walking me through all the things i needed to do with the new set. Thanks

The agent installed my sound bar and also helped me with another problem. I couldn't access the Starz icon. HNe also updated the method for using the DVD player. I was very satisfied.

Agents fixed speaker sound. They w Here very knowledgeable.

We appreciate the two Service Reps that came to our home today. I was unable to get there to meet them. They were patient and thorough with my wife on explaining how to operate the remote. Thank you

the first guy that came out did not hook up everything properly, not to mention I couldn't close my door due to the receiver. The second guy that came out was awesome, and he actually hooked everything up so I now have true surround sound.

They installed my 75” TV and hooked up my Bose sound bar. Now we can feel like we are at the movies.

My two guys set up my audio system and it sounds awesome! When any action scenes come on, I feel like I'm right there in the movie. My surround sound system never sounded like this before. 5 stars guys and thanks.....

We love our sound bar. We don't really understand how they work or if we've got it tuned in correctly.

The agents mounted our TV and installed our speaker system . The agents did a great Job. The system sounds awesome. Thank you

They came in and set up everything, explained everything very happy with it all completed. They were. professional and I could not done it without them and I would not hesitate to call and have them come back for anything else I need done.

Really enjoyed the help setting up our Sound bar. The guys were super helpful.

Technician was great. Very patient in explaining & demonstrating how to use all of my systems, not I’m gonna remember everything but I got a go start. He even Sketched it out for me.

Everything was good about them installing but I am still having issues using my volume with My T.V. controller!!!! It mutes and volume won’t go up or down, I want to use only one controller and yes I am still learning my new T.V. which is much advanced of course than my older model T.V. It would have been a complete & better service if they showed me how to use & program the remote with all these features it has... I don’t enjoy as much as I should be.. I adjusted a lot of things like color, picture, volume mode etc ..... I will recommend Geek Squad I’ve always had a great experience unfortunately not all workers do the same job or give the same services all the time.

The Geek Squad installed my Samsung soundboard with ease and thoroughly explained all features. I highly recommend Geek Squad for all installations.

Lakeisha and Alejandro called ahead of arrival, showed up on time, were polite, respectful of my home and performed the task efficiently. They cleaned up the area. They checked all the boxes.

Great guys really know their stuff. Made my set up hassle free.

The guys are great quick set up and easy to understand on how to use controls