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Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 7,897 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first guy that came out did not hook up everything properly, not to mention I couldn't close my door due to the receiver. The second guy that came out was awesome, and he actually hooked everything up so I now have true surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, efficient, knowledgeable and professional. He was exceptional in every aspect of installation and customer information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS OF GREAT VALUE ! THE HOOK UP IS INCREDIBLE. THE SOUND IS THE BOMB !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geeksquad installed a soundbar for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad techs installed our new gear quickly and it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Yes my TV was installed quickly but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good about them installing but I am still having issues using my volume with My T.V. controller!!!! It mutes and volume won’t go up or down, I want to use only one controller and yes I am still learning my new T.V. which is much advanced of course than my older model T.V. It would have been a complete & better service if they showed me how to use & program the remote with all these features it has... I don’t enjoy as much as I should be.. I adjusted a lot of things like color, picture, volume mode etc ..... I will recommend Geek Squad I’ve always had a great experience unfortunately not all workers do the same job or give the same services all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up everything, explained everything very happy with it all completed. They were. professional and I could not done it without them and I would not hesitate to call and have them come back for anything else I need done.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quick Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar was connected quickly. The technician orientated me on how to use both of the remote for my TV and sound bar. The technician was kind and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is of extremely high quality and very reasonably priced. The sound quality is as good as the very expensive sound bar we have in our other family room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinema Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really excellent sound quality to go with our new TV. Feels like we can still enjoy "big" movie effects! Geek Squad was super helpful, efficient, capable, friendly, and respectful as always.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geek squad installed my Sony sound bar correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the money. The only thing I would change is the volume numbers are too small to read from 15 feet away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service! Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a great job setting everything up for me. They were fast and very friendly. Definitely recommend the service! The only problem was with the Sonos app itself. I already had an account for some older sonos speakers that don't work with the new app, so I had to create an entirely new account with a new email for these new speakers. A big pain to log in and out to operate different speakers from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar/remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician repaired my sound bar and got it running correctly, and he was very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. It was easy to install. Plus the Tech was able to help me with some headphones for another TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with installer and his knowledge of installation of bose 900 soundbar and pairing devices. Friendly and on time with appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some confusion as to what they were supposed to do when they delivered my floor speakers, but they not only delivered, but set up and equilibrated my sound system. My home theater sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up home theater with great sound ba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a nice job of setting it up and it works great. Easier to use than our previous sound bar which needed a reciever

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad people are exceptionally knowledgable! They are friendly, efficient, professional, and focused on customer service and customer satisfaction! They are the only people I will call for any of my audio or visual equipment needs!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    HAPPY HOUSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BESTBUY TEAM THAT SET MY TV UP ON THE WALL MOUNT ALSO CONNECTING IT TO MY SOUND BAR AND DVD DVD PLAYER WAS PERFECT. I WAS COMPLETELY SATISFIED WITH THERE WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-On Soundbar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the soundbar set up but had to cancel the service because I returned the soundbar. I decided not to replace my original soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar set up went smoothly. Our person was very patient and took his time explaining the features.

    I would recommend this to a friend
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