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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7897 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,897 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent told us that our port on the tv was bad and could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and answered all my questions. I was very pleased with their installation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the experience with the “at home” service of Geek Squad I recommend it. I also found that it was less expensive than I realized...which was a pleasant surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy and proffesional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the sound bar to my new TV set. The sound comes out simustaneously with the picture and in truly dolby stereo sound. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar is amazing and great quality! the tone and quality is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my soundbar and set it up to my personnel taste. Works with your iphone, totally awesome!! The agents know all the extra tips to get you connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eliminated my setup frustration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did in minutes what would have taken me hours and a lot of frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and walked us through the setup and operations of the product.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 5 out of 5 stars

    Sonos headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they showed me where the problem was, even though at the time they could not resolve the issue, they told me what I needed to do to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar quickly a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous efficient. I would definitely recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO MEN WHO SHOWED UP TO OUR HOME WERE EXTREMELY POLITE . I WOULD HIGHLY RECOMMEND THE GEEK SQUAD - IN ADDITION THEY WORE PPE DUE TO THE CORONA VIRUS WHICH IS MUCH APPRECIATED

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my New 85 inch TV. Connected my New sound bar & connected my other device. Looks great & sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed the sound bar, quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar. I usually depend on the volume of the TV. I decided to step into the something unique and different. This sound bar works for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Purchase Saved Me a Big Headache!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that I purchased this Geek Squad Home Audio Installation Package. I had intended to reuse my old Panasonic Subwoofer with my newly-purchased Sony Home Theater Receiver. The Geek Squad Audio Setup Professional pointed out that I couldn't reuse my old Panasonic Subwoofer with the Sony unit because the old unit didn't have a built-in amp. The old Subwoofer was a passive system, requiring the amp supplied by the old Panasonic Home Theater System. I never would have known this, and I would have been so frustrated if I'd tried to set up the new system myself. We went back to Best Buy and I bought a new Sony Subwoofer, which included its own built-in amp. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did great job on installation of the Sonos sound bar. Had to add the Sonos app to my phone to control the treble

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WIN! WIN!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good products were installed, and the Geek Squad showed us how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rep did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep did a great job maximizing the quality of my audio set-up and programmed my Harmony remote so that it is very easy for my wife or me to access TV, blue ray player and smart tv for Netflix and Prime video.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even that it would be easy to me to do by myself was awesome to have them installing my sound system - they were quickly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install ITV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all of my devices. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the soundbar installation. They were extremely professional and completed the task in no time.

    I would recommend this to a friend
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